Wisewood Int Trading

Contact

Let's talk.

Tell us about your project and we'll get back to you within 24 hours.

Email

info@wisewoodint.com

Phone

+971 585872215

Office

Building A1, Dubai Digital Park, Silicon Oasis, Dubai — UAE

FAQ

The questions buyers actually ask before placing a sourcing order.

Straight answers on MOQs, lead times, payment terms, QC, IP protection, and how Wisewood differs from trading companies and DIY sourcing.

  • What does Wisewood Int Trading actually do?

    We're a global sourcing and supply chain partner. We find, qualify, and manage manufacturers worldwide on your behalf — primarily across Asia, Europe, and Africa — run quality control on every order, and handle logistics from factory floor to your warehouse. You get one accountable point of contact instead of juggling factories, freight forwarders, and inspectors.
  • How is Wisewood different from a trading company?

    Trading companies buy and resell with hidden markups. We work differently: a single all-inclusive price covers production, certifications, customs, freight, and project management — you pay us once and we handle every step. Full accountability sits with us, not split across factories, freight forwarders, and inspectors. Clients also get access to our WitAI platform, where AI handles initial intake and accelerates response times.
  • What's the minimum order quantity (MOQ) you'll work with?

    MOQ is set by the factory, not by us. MOQs from our Asian supplier network typically range from 500 to 5,000 units depending on category; European and African suppliers can have different MOQ structures, and Italian premium-segment factories often accept smaller runs. For clients who want to launch faster or test smaller volumes, our WitAI platform offers a curated catalogue of ready-made products you can customise with your branding — no factory MOQ to clear. For scaling clients we negotiate volume tiers across multiple SKUs.
  • How long does it take to source and deliver a new product?

    For a stock or near-stock item: 8–12 weeks door-to-door including production and ocean freight. For new product development with tooling: 14–22 weeks. Expedited shipment and logistics options are available when timelines are tight. We share a project timeline with sample, production, and shipping milestones before you commit.
  • What countries and regions do you source from?

    We source globally. The largest share of volume comes from Asia — China, Vietnam, India, Cambodia, Bangladesh, and Indonesia. We also have active supplier networks in Europe — including Italy for premium and 'made in Europe' projects — and Africa, plus other regions when category, tariffs, lead times, or compliance requirements call for them. Country choice is driven by what's right for your project, not a default.
  • What payment terms do you offer?

    Payment terms depend on project scope and the working relationship we have with you. We quote transparently before any commitment, with terms structured to align with the project timeline. Established repeat clients have additional flexibility.
  • How do you vet suppliers?

    Every supplier in our network is checked for business license, export history, factory audit results, and references. For new factories we run a physical visit before placing your first order. The 2,000+ suppliers in our database have all been worked with directly — no scraped lists.
  • Do you handle quality control inspections?

    Yes — pre-production, during-production (DUPRO), and pre-shipment inspections are included on every order at no extra fee. Reports include defect photos, AQL stats, and a go/no-go shipment recommendation. Re-inspection is free if the first round fails.
  • What happens if the goods arrive defective?

    We document defects, escalate with the factory, and recover credit or replacement units against your next order. Because we hold the supplier relationship and the QC report, we have leverage you wouldn't have buying direct.
  • Can you help me develop a private-label or OEM product?

    Yes — that's a meaningful share of our work. We start from a brief or sketch, source matching factories, manage prototyping and revisions, handle compliance documentation, and ship to your brand specs. Tooling investment, IP protection, and label artwork are all in scope.
  • How do you protect my IP and product designs?

    We sign NDAs with both you and the factory before any specs are shared. For sensitive designs we work with factories we've used for similar projects and have ongoing leverage with. We can also split tooling and assembly across factories so no single supplier sees the complete product.
  • Do you cover logistics, customs, and import documentation?

    Yes — we handle FCL and LCL ocean freight, multi-modal forwarding, customs clearance, and last-mile delivery in 30+ countries. EU clients receive full import documentation (invoice, packing list, bill of lading, CE certificates, REACH/RoHS where applicable). Air freight is available on request for samples and emergencies.
  • How is your pricing structured?

    Our quote is all-inclusive. One price covers factory production, customs, certifications, ocean freight, last-mile logistics, project management, and quality control. You pay us once. We handle every step. No hidden line items, no separate invoices for freight or surprise duty bills.
  • Are factory audits and sample orders available before placing a real order?

    Always. Standard workflow: factory shortlist → samples (1–4 weeks) → factory audit if budget allows → first production order. We adapt the workflow to your timeline, budget, and risk tolerance. We strongly recommend at least one round of samples before scaling — the cost is small relative to a 5,000-unit mistake.
  • Which industries and product categories do you cover?

    We're full-service B2B sourcing — we cover any product category for importers, from furniture and hospitality fit-outs to consumer electronics, custom retail packaging, industrial hardware, and automotive parts. The fastest-launch path is our WitAI catalogue: ready-made promotional goods, merchandising, gadgets, event uniforms, and technical textiles you can customise with your own branding. If your category isn't on either list, ask — we likely cover it.
  • Where is Wisewood based, and what is Wisewood Srl?

    Wisewood Int Trading is headquartered in Dubai (Building A1, Dubai Digital Park, Silicon Oasis, UAE), where our sourcing, manufacturing oversight, and logistics teams operate. Wisewood Srl is our sister company in Italy — the creative studio that handles product ideation, design, and the adaptation of client ideas into production-ready briefs. Together we cover everything from concept to delivery.
  • Who founded Wisewood and when?

    Wisewood was founded in 2023 by Marco Legnini and Federico Franceschina. The vision: combine creative product development (out of Italy) with sourcing, manufacturing, and logistics execution (out of Dubai), accelerated by an AI platform — WitAI — built for B2B sourcing teams.
  • How do I start a project with you?

    Email info@wisewoodint.com or use the contact form with a brief: product category, target volume, budget range, and any specs or references. The fastest path is our WitAI platform — AI parses your brief and returns a sourcing approach in minutes. Otherwise we respond within one business day.

Have a question that isn't here?

Tell us about your project and we'll come back within one business day.

Get in touch