Quality Control & Inspection
Pre-production, during-production, and pre-shipment inspections — included in every project.
Most sourcing agencies invoice quality control as an extra. We don't. Pre-production, during-production (DUPRO), and pre-shipment inspections are included in every project as part of the all-inclusive price — because catching a defect at production cost less than catching it at the dock, and catching it at the dock costs less than the buyer catching it on a customer return.
Reports include defect photos, AQL stats, and a clear go/no-go shipment recommendation. If the first inspection round fails, the re-inspection is free.
What's included
- Three-stage QC: pre-production, DUPRO, pre-shipment
- Defect photos, AQL stats, go/no-go reports on every order
- Free re-inspection if the first round fails
- On-the-ground inspectors at the factory, not remote desk QC
- Documented quality history for every supplier in our network
How it works
Step 01
Pre-production
We approve pre-production samples against your spec before the production line is booked. Catches material substitutions, finishing inconsistencies, and sizing issues before the factory commits.
Step 02
During-production (DUPRO)
Inspectors visit the factory while production is running. Pulls are statistically representative; results are photographed and reported back within hours, not days. If a defect rate spikes, we pause the line.
Step 03
Pre-shipment
Final inspection before the goods leave the factory. AQL sampling, full report, go/no-go recommendation. If we recommend no-go, we work with the factory on rework before consolidation.
Step 04
Defect recovery
If goods arrive defective despite QC, we document the issue, escalate with the factory, and recover credit or replacement units against the next order. The supplier relationship gives us leverage you wouldn't have buying direct.
Who it's for
- B2B importers shipping into regulated EU markets
- Brands where defect rates damage end-customer trust
- Buyers who've been burned by trading companies that absorb defect cost as markup
- Operations teams who need defensible QC documentation for compliance audits
Quality control isn't a separate service we upsell. It's the operational standard we run on every project, because shipping defective goods costs more than catching them — and because the agency that catches them is the agency that gets the next order.
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