Logistics & Customs
Ocean freight, multi-modal forwarding, customs clearance, and last-mile delivery — bundled into one quote.
Logistics is where most sourcing relationships break down. The factory finishes production, the agency hands the cargo to a freight forwarder, the freight forwarder hands the customs paperwork to a broker, and somewhere across three time zones a port detention bill arrives that nobody owns.
We handle the full chain — FCL/LCL ocean freight, multi-modal forwarding, customs clearance, last-mile delivery to 30+ countries — under the same all-inclusive price as the production. One quote covers door-to-door. No surprise duty bills, no port detention surprises.
What's included
- FCL and LCL ocean freight from Asia, Europe, and Africa
- Multi-modal forwarding (sea, road, rail) where it makes sense
- Customs clearance handled end-to-end
- Last-mile delivery to 30+ countries
- EU import documentation pre-prepared (invoice, packing list, BL, CE certs, REACH/RoHS)
- Air freight available on request for samples and emergencies
How it works
Step 01
Pre-shipment planning
Once production is approved, we plan the shipment: FCL vs LCL, port pairs, carrier booking, expected transit time. Trade-offs (cost vs speed) come with the rationale.
Step 02
Cargo consolidation
We consolidate cargo at origin where it makes sense, label and pack to your destination requirements, and book the vessel.
Step 03
Customs and documentation
All import documentation prepared in advance. EU clients receive the full pack: commercial invoice, packing list, bill of lading, certificates of origin, CE/REACH/RoHS attestations where applicable. Customs is cleared by our broker network.
Step 04
Last-mile delivery
Final-leg delivery to your warehouse, distribution centre, or fulfilment partner. We coordinate the appointment and the delivery photos go into the project record.
Who it's for
- Importers tired of coordinating across separate sourcing, freight, and customs invoices
- EU buyers who need defensible import documentation for regulators and compliance audits
- Operations teams running tight event timelines that can't afford a port detention surprise
- Brands shipping into multiple destination countries who want one logistics partner across all of them
Logistics looks simple on paper and gets messy at scale. We absorb the mess so you don't coordinate it. The freight, the customs, the last-mile — under one quote, with the project manager who sourced your goods owning the shipment until it arrives.
Want to discuss your project?
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